This Tuesday a great idea came to me and I was so sure that it could be a great business, at least a great project I would love to devote my time. So I did the most important first step that I always did for my business or side project: securing a domain.
Like the domain of this website, I’d like to register a .io domain, I went to Gandi and so happy that the domain has not been registered yet. I added the domain to shopping cart and sent the payment as quick as I can. When the domain appeared in my account, I felt so excited and relieved that no one can take it from me, though no one even knew it exists.
The happy feeling lasted for 20+ hours until I found Gandi dropped the price for .io domain, from $39 to $35, on the very same day but after my purchase.
I was not upset or pissed just couldn’t help to think about – what if I just waited a few hours… I would be even happier for securing a great domain with my favorite registrar and enjoying the cheaper deal.
I’m greedy. I knew that.
But I just couldn’t help so I tweeted:
Just realized I registered a .io domain on the same day but **before** the price was dropped on @gandibar
— Yoren Chang (@1fixdotio) January 21, 2015
I didn’t expected anything and left my office for dinner. When I got back, some guy called Stephan replied to me:
@1fixdotio @gandibar just email our support we will apply the new price !
— Stephan Ramoin (@StephanGandi) January 21, 2015
Hmm, I thought, the Gandi support crew is cool.
But you know what’s even cooler? The Stephan guy is the CEO of Gandi, I realized that minutes later when I clicked his profile to see if I should follow him…
That’s pretty amazing to me. I was WOWed by Gandi (and Stephan, of course).
Days later I got the difference $4 between the old and new price into my prepaid account on Gandi. Thanks to their “real” support crew – Michael and Emilie.
To express my gratitude, I transferred 2 domains to them. That one I can get for free from a hosting provider (Dreamhost) and the other is cheaper when I register with Enom.
I know it’s no big deal, but it’s the best I can do!
That’s my way to WOW Gandi.